We received this question via Facebook Messenger:
Can a Casino Host Give Free Play?
Player on Facebook
It is certainly within the toolkit that many hosts work that they can grant free play. It’s worth noting though the purpose of a casino host, and what they’re able to work with.
Casino hosts are designed to be a more specific point of contact for players of a certain level, maintaining a more personal relationship with the goal of maximizing the benefits for both sides.
While a casino host works for the casino, and is therefore working to make the casino money, they are also working to keep players happy. When they can strike that balance, everyone wins – the casino gets their players in as often as they can, and the player gets the perks they want to have.
Hosts may be able to invite players to events that they would be otherwise locked out, provide them access to room types that may not always be available to other players, get them dinner reservations to a popular spot, and so on. Part of a host’s value to players can be access.
Most hosts can’t often comp a player above their level, however, so they aren’t going to give free play to just anyone for any reason. If a player is receiving offers that are about right for their normal level of play, a host is unlikely to necessarily extend more unless something unusual happens, like a bad run on the casino floor far worse than would be expected for a given bet level.
Hosts may have some discretionary budget; if they think dangling a carrot will get extra play out of a player, they may use it for those purposes. Sometimes they can match another casino’s offer to try to woo someone over to their side and spend that money there instead.
So yes, a casino host does have it in their options to give out free play. And really, if you want to see if it’s possible, you can always ask. The worst thing they can say is no, but if they like what they see, perhaps they’ll give you a business card and set you on a path to a more personal relationship with your local casino. But if they say no, no hard feelings – they’re just doing their job.
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I HAVE A GREAT HOST IN RESORTS AC SHE ALWAYS DOES WHAT SHE CAN FOR ME
AND YES YOU SHOULD ALWAYS GET A HOST THEY WILL HELP YOU IN MANY DIFFERENT WAYS.
Thanis Jacs – while not every player will qualify for a host, many will if they contact a host – some players don’t realize that they qualify for one!
Okay I have a follow up question to Jacs comment and hopefully someone or many someones can clue me in. (I’m rather clueless) I have a casino host at the Venetian in Vegas. I get free suites whenever I seem to want them. (I go about one every three months or so) I honestly don’t know what I’m supposed to do with a casino host or what they can or will do for a player. I know it can be dependent on the wager size of the player, I get that. But they always find me in the casino and ask how I’m doing, if I need anything, but honestly I don’t really know how to ever answer them. Am I missing out on something? Hopefully the question itself makes sense. lol.
Hey Brendan – we’re posting your comment to allow others to weigh in, but from our side effectively if there are things you want that are harder to get (dinner reservations, show tickets, that sort of thing), your host may be able to assist. The same may go for the potential for comping something that otherwise wouldn’t be comped above/beyond what you already get.