In many casino players club programs, your tier credits and comp dollars earn at a similar rate. The lack of clarity around this process often generates questions like this one:
If you withdraw your comp dollars that have accrued, does it affect your player or tier status? Wondering if it’s better to withdraw or to continue letting the points that convert to comps continue to accumulate. Thanks!
JoAnna W.
You can use your comps without worry! Comps are separate from tier credits, and so when you use your comps, your tier credit score remains the same.
Many players get the two mixed up or think they’re more directly intertwined. This is probably because some casinos have programs where you earn comps at the same “rate” you earn tier credits – one point of each. This isn’t the case at every casino, of course, so it never hurts to take a look at the information they provide, when available, to understand how accrual works for both tier credits and comp points/comp dollars.
But tier credits and comp dollars are separate categories. Tier credits are a scorecard and accumulate throughout a window of time, then reset when the new tier window begins. Comp dollars tend to go up and down as players accrue and use them. They will often have an expiration based on how long without inactivity, such as six months or a year.
To attempt to help players navigate this sometimes confusing structure, you’ll usually see separate numbers displayed for both tier credits and the comps you have on account. You’ll see them update when you gamble, but also when you use comps, and when the tier year resets.
One way you can confirm that they’re separate is look at your account at the beginning of a new tier period, as you’ll often see comp dollars on account without tier credits. So you can use your points/comps without fear of impacting your tier, as it keeps track of that totally separately!
