When you visit a physical casino, increasingly casinos have been taking all sorts of steps to reduce the friction to access what your offers have to offer. This is to ensure players can get right to playing that much more quickly, and it makes sense from a customer service perspective as well.
For years, MGM properties in Las Vegas required you to visit their desk to get your free play loaded onto your card. Finally, in the past year or so, they updated their policy that if it was your first visit in at least 30 days, the free play would automatically be loaded to your card.
Casinos that used to require you to visit the players desk to activate free play have been delegating that task to the kiosks nowadays, if you have to activate it at all – sometimes it’s just automatically on your account.
With online casinos and sports betting apps being fully digitized, you would think the same efforts would apply, but no – both are highly specific. If you want to take advantage of an offer, you have to activate the offer first.
Failing to review your offers and accept the ones you wish to play against can be a costly mistake – you could lose out on bonus bets, deposit matches and other promotions that could help give you a better chance at a successful session playing online, or at the very least reduce your losses overall.
It’s not complicated to activate an offer – usually there’s a Promotions area within any online casino and sports betting ap that has an “Opt In” button. Once opted in, most of the major providers will also give you something to track against (when needed), especially those offers that require a certain amount of play to be awarded something.
So, if you’re going to play, be sure to make your first stop the Promotions area and ensure that you have activated any offers that are relevant to your deposits or play. Otherwise you might miss out on something that you’re entitled to as a player. And, since offers are based on play, they could be significant.
