Have you ever seen a tilted chair on a slot machine? It’s often an indicator that someone is looking to save a machine they’ve been playing on. Other examples may include someone leaving a few cents in a machine and a players card.
The reality is that many casinos loathe players for tilting a chair. It’s a safety issue, not so much that the multi-hundred-pound slot machine will flip over from the chair’s weight, but more likely that a player will trip over the chair, for instance, not seeing that its base is extended into the air from the tilt.
More recently we’ve been seeing more frequent notes on players card screens and signage that casinos are politely asking players not to tip chairs. We’ve seen slot attendants un-tipping them as it were to put them back on the floor when they see it. Ultimately, fixing the safety hazard trumps saving the seat.
So what to do? Here are other ways that you can save a slot machine – not all processes will work in all situations, but it’s good to know better ways to do so.
Players Card Machine Locks
A few forward thinking casinos have begun implementing solutions on the players card screen that can lock a machine for a few minutes.
We reached out to Konami, which received a lot of positive press a couple of years ago when the option was rolled out at Resorts World. Turns out, it’s been a feature that’s been around a long time!
“Konami’s SYNKROS casino management system allows casino properties to enable a Slot Machine Reserve feature,” said Tashina Laczano, Director of Marketing and Communications at Konami. “This feature has been available for nearly 10 years. It’s a great feature for players because it allows them to reserve the game machine using their player loyalty account.”
She added, “It’s fully digital right there on the machine, without the need for improvised barriers/obstructions – which aren’t guaranteed to save the player’s position, and can be unsafe or awkward. The most common use case is when players need a break to use the restrooms, etc.”
This solution lets a player who needs a bathroom break hold their machine without creating a safety issue. Players are required to cash out before locking their machine, so if they forget to return or opt not to return to a given machine, when the timer hits 0 it unlocks and becomes available for another player.
“Casinos with the Konami system have the option to enable it, and often they include time limits to how long the reservation is in effect – to prevent players from abusing the privilege beyond common courtesy to other guests,” Laczano said. She also noted that since it’s being done through the player system instead of the slot, it can be enabled on any slot machine.
This is a great use of technology, and helps casinos manage the safety issue with a smart outcome. The fact that it’s been around so long, however, makes us wonder why more casinos don’t make such a feature available – and is perhaps something players can do to nudge things along by asking them for it. Many casinos are already using Konami’s system, which means it wouldn’t be a big ask for them to offer the Slot Machine Reserve feature to players as well.
Slot Tech Assistance
Sometimes casinos will allow their slot techs to lock machines on behalf of certain players for similar reasons and timeframes. This is a more manual variation of the same solution, so there’s the risk a machine may be out of service longer, and therefore not generating revenue.
As such, this tends to be a service saved for more frequent and/or higher tier players. Some players may find this frustrating – one forum we frequent laments the locking of a limited amount of high denomination Dragon Link machines by high limit players, for instance – but casinos will do their best to strike a balance so they can cater to their players while not blocking out others.
Ask a Neighbor
We’re not always the biggest fans of this, because it puts machine monitoring in some random person’s hands whether they want to have that burden or not, but it’s certainly an option. You know the drill: “Can you watch my machine while I go to the bathroom/ATM/ticket cashier?”
We’ll often times warn the other player if we are going to potentially move on soon, so they know that it’s not a forever thing, but oftentimes players just need a moment to take care of something, and lending a helpful hand isn’t that difficult.
Flipping that chair may be the instinct many will have to save a slot machine, but it’s not the best approach, particularly for the safety of other players around you. Fortunately, casinos are offering other ways to make saving your slot a safer experience, while still giving the player the ability to return to a machine they’re enjoying.