What Are Slot Techs Actually Doing?

Home » Recent Posts » What Are Slot Techs Actually Doing?
Share this on:

Piggy Bankin' slot out of service

You see them on the slot floor all the time – what exactly are they doing?

When you see slot techs working on machines what are they doing and are they allowed to reset a machine?

Barbara K.

That’s a really broad question, Barbara, but we’ll do our best.

Slot techs deal with a lot of things relating to the hardware of a slot machine. This can be anything from basic slot issues (the machine ran out of paper to print tickets or the door is detected to be open) all the way to major configurations of machinery.

As far as resetting a machine, they can restart a machine, but they can’t just wipe a machine of all its data, for instance. They can get a machine back up and running after a crash, or return the machine to service after a handpay, but they can’t just wipe it like a computer at home.

They also don’t have unilateral control over paybacks either. Pay attention when new machines are betting set up in casinos. You’ll often see a sheet of paper taped to the glass with a whole bunch of settings. These are the settings the slot techs have to configure the machine to be exactly, which means they’re just following orders.

Slot techs jobs cover a lot of aspects of keeping the machines in good working order, and like many jobs there’s the first level people who can do the basic stuffs (the reboots, the handpays, the door is open and paper is out errors) and there’s others who get more down and dirty (replacing parts, maintenance that keeps the machines running, fixing issues that arise) and so on.

Once we had a slot act up while in the middle of a bonus. The machine was old and the slot tech on duty could not seem to get the machine back up and running without the error returning. They told us they would call in the a.m. and we could pick up my cash for the final outcome of the bonus.

They held to their word, and even though the machine “malfunctioned,” they were able to get things back up and running so the bonus could complete, and they paid every penny of our bonus win. In that case they needed the lead tech, who was able to figure out how to get things back up and running.

Beyond the casino, there’s the manufacturers who have their own techs who can come out and fix machines, especially the ones they own and are being leased by the casinos as well. This also helps the manufacturers spot potential trend issues that they can then resolve for better reliability of their machines, just like any other manufacturer would.

So that’s a bit of a look at what they do – their primary job is to keep machines working so we can play them and the casinos can make money.

Have a question? Submit yours here!

Share this on:

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Play Online Casinos

Sign Up with BetMGM Casino and get a Deposit Match up to $1,000, plus $25 in Site Credits on the house! Available in MI, NJ, PA & WV. US promotional offers not valid in Ontario.

Use code SWITCH2500 for a 100% deposit match up to $2,500, and 2,500 Reward Credits, with $25+ in wagers placed (MI, NJ, PA & WV).

New sign-ups with DraftKings Casino in MI, NJ, PA & WV will receive $35 Casino Credits, plus Play $1 & Get $100 Back in Casino Credits Instantly!

Sign Up and deposit $10+ at FanDuel to get a Welcome Offer of a $20 Bonus + Up to $1,000 Play it Again based on your net losses in the first 24 hours in MI, NJ, PA & WV!

Play Social Casinos

Ready to give Show Me Vegas Slots a try? Get 10 million coins to play Show Me Vegas Slots with promo code SWITCH!

New players get 100 million coins for signing up! All players will receive 5 million coins free (one time only).

Sign Up and get a Welcome Bonus of 2,000,000 FREE Gold Coins & 2 FREE Sweeps Coins. Get started today!

Sign Up for LuckyLand Slots and get a Welcome Bonus of 7,777 FREE Gold Coins & 10 FREE Sweeps Coins!

Online Game Spotlight
Fu Nan Fu Nu Slot Machine

Stacked Symbols & a Free Spins Bonus Choice Await You

Prosperity Link Wan Shi Ru Yi Slot

Wild Multipliers Spice Up the Free Spins Bonus

Queenie Slot Machine

The Wheel is Your Ticket to Big Wins and Bonuses

Play Online Sportsbooks

Sign Up to get a Bet $5, Get $200 in Bonus Bets if Your Bet Wins PLUS a Daily Boost or Bonus All Summer!

Use code SWITCH1000 to get your first bet back in Bonus Bets, up to $1,000, if you lose.

​SIGN UP to get up to $1500 in Bonus Bets* Back if Your First Bet Doesn't Win!

New Players get $50 Bonus Bet with $5 deposit! New players outside MA also get 20% Match up to $1,000 (25x PTR). Additional Bonus Bet offers vary by state - read the review for details!

Social Game Spotlight
Huff N’ Even More Puff

Double Wheel, Double Reels, Double the Fun

Wu Da Jiang

It's All About Multipliers and Progressives

Slingo Super Spin

Hunting for a Full House for the Win