Whenever something unusual happens, we get plenty of questions that are on the spectrum between curious and skeptical, like they’re not sure whether to believe it. Today’s question was inspired by Brian Christopher’s recent biggest casino win of his life on Crazy Chickens:
A player noticed the big number front and center, but not on his balance, and asked a logical question:
Your credit does not show the amount you’re claiming to win. Can you explain that?
Valerie A.
Absolutely Valerie, and it’s actually a pretty simple answer. When you get a handpay jackpot, the expectation is you’ll be paid out not by the machine, but by hand (hence the handpay part of the term).
Each manufacturer handles things in their own way, as long as it meets the main requirements. Aristocrat’s choice is to not update the credit meter when you get a jackpot. Other manufacturers do update it, and revert the credit balance back if paid out by hand.
If you’re a regular watcher of Brian’s videos, you’ll see him sometimes use Self Pay at casinos like Yaamava. If you watch carefully, it isn’t until he approves the Self Pay on the machine that the credit balance updates to reflect his newly won jackpot. Here’s an example of Brian doing this on another Aristocrat game, Dragon Cash:
If he didn’t accept the jackpot through Self Pay, it would go through the normal handpay procedures, which means it will never be issued as credits.
We got a lot of comments and questions about this one, understandable given the size of the win, especially relative to the bet. But Brian won this in real time during a Rudies live stream, on the casino floor of MGM Grand Detroit as part of a visit connected to his BetMGM Ambassadorship. People in the casino were there to witness the win in real time. I was one of them – it happens and it’s real.
Sometimes we get questions around whether the casino picked the game or if they have any sort of control over it. Brian picks the games he plays, and usually on the fly – he just decided that night to play Crazy Chickens.
Casinos can’t force a game to deliver a winner any more than they can withhold wins – gaming regulations require any outcome to be possible any time someone makes a wager, and that’s why there’s a Random Number Generator to govern how outcomes are determined – it’s out of the hands of everyone.
Talking with a Rudie on the ground when it happened, we realized that even at the minimum 75 cent the machine offers, this would’ve been a jackpot – the win was that good. As gamblers these are the sort of special moments that come around once in a blue moon, and it was amazing to witness in person.
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